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BEFORE YOU ORDER YOU SHOULD READ AND AGREE WITH OUR TERMS OF SERVICE BELOW:
SHIPPING INFO
All orders are shipped from New York, United States. Orders are shipped within 24 to 48 hrs. excluding weekends and holidays. All orders are shipped via GROUND service only either UPS, FedEx, DHL or USPS. Usually takes 3 - 7 days from the time your order leaves our warehouse.
SECURITY AND PRIVACY GUARANTEED
We are committed to your privacy and security. When you shop at YourPerfumeSource.ecrater.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and yourperfumesource.ecrater.com will not share or exchange online information that you provide us with a third party unless you provide prior consent.
All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by Thawte DV SSL CA 256-bit encryption, the industry standard. To verify our security with Thawte, simply click the icon on the web page bar during check out process. You can also check out via PayPal. We are PAYPAL VERIFIED, follow the link below to check our status:
https://www.paypal.com/us/verified/pal=kerr2wicked%40yahoo%2ecom
If you have any questions regarding our privacy policy and practices, please contact us.
RETURN POLICY FOR FRAGRANCES
Orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the UNOPENED PRODUCT back to us in its ORIGINAL SEALED PACKAGING. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages.
Please email us at [email protected] for processing a return.
RETURN POLICY FOR APPAREL
Orders can be returned up to 30 days after the ship date for a full refund minus shipping. If you would like to return a product from your order simply send the product back to us in its ORIGINAL FORM when you received it, TAGS must not been removed or tampered in anyway and the product must not been used for few days or whatsoever. If you don't meet this requirements you are not eligible for product return. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages.
Please email us at [email protected] for processing a return.
OUT OF STOCK PRODUCTS
Though we monitor inventory to ensure product availability, there are times when products may be out
of stock. If an item you order is out of stock, you will receive an email from YourPerfumeSource.ecrater.com support team and be given the option to substitute for another item or cancel the
item. If you decide not to make a substitution, we will ship available items minus the out of stock item(s).
SALES TAX INFORMATION
State laws require that we charge applicable sales tax on orders shipped to addresses in the state of New York only. All orders outside of New York will not be charged.
PAYMENT OPTIONS
We accept Visa, Mastercard, Discover, American Express, JCB and All Major Credit Cards. We also accept payments via PayPal. You can sign-in to your PayPal account or if you don't have an account, you can checkout as Guest.
DAMAGE CLAIMS
In the unlikely event that your order or part of your order arrives damaged, please email us immediately at [email protected] so we can notify UPS/Fedex/DHL/USPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.
LEGAL DISCLAIMER
We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.
Please also note that product pictures may vary.
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